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Informative Press Releases for Travel

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Consumer Traveler Today: May 19

05-18-2012

 

Consumer Traveler Today: Air France-KLM-Delta: One phone number — not quite one airline 
 

Link to Consumer Traveler


Air France-KLM-Delta: One phone number — not quite one airline

Posted: 18 May 2012 03:00 AM PDT

It's a story we have heard more than once. Air France and KLM are in the same alliance with Delta, but their computer systems and customer service systems don't seem to mesh well. Janice Hough reveals another problematic anecdote.
        

What we’re reading: Atlanta’s new international terminal, SWA defers delivery of 737-800s, crackdown on laser pointers

Posted: 18 May 2012 02:00 AM PDT

Atlanta's new international terminal opens, SWA defers delivery of 30 737-800s to focus on profits, FAA crackdown on laser pointers