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Consumer Traveler Today: Feb 5

02-05-2011

 

Consumer Traveler Today: Hotel reservation agent: “I feel very guilty about lying” 
 

Link to Consumer Traveler

Hotel reservation agent: “I feel very guilty about lying”

Posted: 04 Feb 2011 06:12 AM PST

Christopher Elliott interviews a hotel chain telephone receptionist who reveals how hard it can be to squeeze the lowest rate out of a hotel chain. They certainly are not rewarded for telling customers the lowest rate; just the contrary.
        


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