Informative Press Releases for Travel

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Consumer Traveler Today: Oct 15

10-15-2010

 

Consumer Traveler Today: Virgin America’s Cush: Passengers “should not have to ask” for customer service

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• Virgin America’s Cush: Passengers “should not have to ask” for customer service
• What we’re reading: Dreamliners wait for certification, DOT may extend tarmac delay rule, changing Southwest Airlines
• TripAdvisor taps America’s Top 10 brewery tours
• What’s worse than a fee? Paying it twice!

Virgin America’s Cush: Passengers “should not have to ask” for customer service Posted: 15 Oct 2010 03:33 AM PDT Virgin America begins service to Orlando tomorrow. Remarkably, the three-year-old airline has stayed off my radar, when it comes to customer complaints. I asked David Cush, Virgin America’s chief executive, how he’s done it.

What we’re reading: Dreamliners wait for certification, DOT may extend tarmac delay rule, changing Southwest Airlines Posted: 15 Oct 2010 03:00 AM PDT Dreamliners wait for certification at Paine Field, DOT may extend tarmac delay rule, transforming Southwest Airlines   [Back to Press Releases Main]   TRAVEL RESOURCES Copyright © 1996 to 2018 The Traveler's Journal | All Rights Reserved | Contact Us