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Consumer Traveler Today: July 18

07-18-2013

 

Consumer Traveler Today: Why are airlines dishonest with us? Are they flat-out lying?

Link to Consumer Traveler

Why are airlines dishonest with us? Are they flat-out lying?

Posted: 18 Jul 2013 03:00 AM PDT

Besides big lies that are harming consumers who want to compare prices, airlines consistently lie about the little things like calling fuel surcharges taxes and fees or, as on my latest United Airlines flight, calling an Economy Plus seat with "no" recline a seat with "limited" recline.
        

What we’re reading: Asiana scraps TV station lawsuit, LA to SF in 30 minutes, Heathrow plans for third runway

Posted: 18 Jul 2013 02:30 AM PDT

Asiana cancels plans to sue TV station, LA to San Francisco in 30 minutes, Heathrow submits plans for third runway