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TRAVELER'S JOURNAL 2617 - A FIRST CLASS SURPRISE

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The TRAVELER'S JOURNAL: January eighth, with a first class surprise.

If you have flown on any U.S. airline in recent weeks, you know big changes have taken place since September 11.

Yes, long lines have flared at ticket counters and security checkpoints, especially during bad weather and predictably peak travel periods. And while it is wise to pack with security in mind, to have the necessary travel documents in hand, and to allow extra time to get to the metal detectors if you do, chances are good you'll reach the gate well before departure. And with fewer planes flying, many more are taking off and landing on-time. With carry-on luggage tightly monitored, passengers even seem to get on and off planes more quickly. From a perspective of performance, America's airline traffic system works better than it has in years.

What may come as a major surprise, however, is that while security and schedules have been emphasized, in-flight services have virtually been eliminated, at least on domestic flights.

Marching under the banner of pending financial collapse, America's "full service" airlines have taken drastic economy measures in the cabin, both economy and first class. Most have eliminated hot meal service on all but the longest domestic flights, providing only pre-packaged snacks and beverages on shorter routes. In- flight reading matter has been scrapped; entertainment programming cut to the bone. Even pillows and blankets have been left behind.

The net results: for the time being, all the major airlines are essentially no-frills carriers. They can get you where you're going safely and on-time, but be sure to bring along a sandwich and a book.

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